Crisis Management Communications System

Philosophy, Communication and Society

DOI 10.55206/DMJZ3080

Hilda Narch

Faculty of education and social work, Modern University for Business and Science (MUBS)


Abstract: The article is devoted to the clarification of basic concepts related to crisis management, communications systems, leadership, strategic leadership and its relation to the internal and external factors of crisis management.  The study highlights the concept of both strategic leadership and a strategic leader and their significant role in managing educational organizations, maintaining their balance, and evolving and improving their performance in the light of the globalization imposed. The aim is to present study highlights regarding topics that might deter the strategic leader’s work in achieving safety and security in public schools after detecting structural crisis. The research is based on the following hypotheses to examine and analyse the associations between strategic leadership represented by dimensions including internal environment, external factors, change management and method and strategic planning and their impact on crisis management. H1. The higher the association between strategic leadership and coping with the internal environment, the greater the lead to crisis management. H2. The higher the association between strategic leadership and coping with the external factors, the greater the lead to crisis management. The methodology includes the method of desk research. The research provides a theoretical review of previous studies of strategic leadership and its impact on crisis management; clarifying the characteristics, attributes, tasks and skills of strategic leadership; and identifying the strategic criteria and types of crises.

Keywords: crisis management, information system, strategic leader, strategic leadership, educational organization, internal and external factors.

Rhetoric and Communications Journal, issue 58, January 2024

Read the Original in English