Strategies for interpersonal and inter-group communication in the educational process: 21-st century skills

Radeya Gesheva

Sofia University “St. Kliment Ohridski


Abstract: This research involves discovering the difficulties in teaching the new generations at university to and how both professors and students can overcome them. The goal is to show that the political, social, economic and cultural situation has changed and for this reason the applied approaches should be much more flexible than before. This research highlights the importance of collaboration, development of literacy, critical thinking, problem-solving in shaping the actions of all the participants in the educational process. This research project analyzes innovative strategies for communication that have the potential to draw young university audiences to follow classes and be more involved in the educational process. We will evaluate the top factors and categorize them based on their usefulness and effectiveness by identifying 21-st century skills and all their subtypes, the specific Bulgarian educational background characteristics. We will eliminate the assumption that all professors and students, living in different periods of time, have the same characteristics. This will allow for more individual consideration of problems for all the key-factors involved in the educational process and may direct future research to these factors’ impact. They will be learner-driven. Factory-model or top-down are old stories, part from the past. Global education does not necessarily take place between four walls.

Keywords: communication, education, strategies, methods, development, self-awareness, collaboration.

Rhetoric and Communications E-journal, Issue 35, July 2018,,, ISSN 1314-4464

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